The task of ensuring that every incoming document is delivered to the right person and is acted upon the same day can be overwhelming. Most companies easily handle general correspondence, but for some the daily total of incoming items runs into hundreds of thousands. BancTec has a long history of providing solutions that transform mailrooms into digital processing centers for the most mail-intensive operations in the world.

BancTec solutions let you open the mail, scan the contents and automatically identify each document by analyzing the contents. Each item is electronically distributed directly to the appropriate email account or to the required content management, ERP, archive or legacy system. With the capability to process up to 100 documents per second, the service can match your peak processing requirements and provide effective management and reporting through dashboard tools and audit functionality.

BancTec's mail processing technology and services even allow flexible add-ons, like processing supplier invoices or extracting customer data from application forms. In addition to the substantial space savings achieved by the digital mailroom, mail processing and distribution costs can be significantly reduced and information is distributed faster within the organization. Responses to customer inquiries can even be activated automatically resulting in improved customer service and satisfaction.

Features

  • Automates all your mailroom and internal document delivery tasks
  • Information is distributed faster companywide and customer queries can be resolved more quickly
  • Customer information is immediately available to pre-populate existing content management, document management, archive or legacy systems
  • Mail processing and distribution costs can be significantly reduced
  • Process up to 100 postal items every second
  • Integrated reporting and audit functionality provide a powerful management tool to ensure lost documents are a thing of the past

BPO Services

  • Inbound Mail Processing

    Enormous amounts of paper documents flood global organizations. With BancTec's inbound mail processing service, you can outsource your entire mail center operations to a fully managed service that provides incoming mail receipt, document scanning, indexing, classification, archive, OCR and data entry and exception processing.

  • Image Capture

    BancTec offers the most advanced high-volume image capture services, which can easily streamline the process and deliver critical throughput efficiencies.

SOFTWARE

  • CenterVision®

    Transforming the way large organizations capture and process inbound paper and electronic documents. 

  • eFIRST™ Capture

    Any paper or electronic structured or unstructured document can be automatically captured, classified, sorted and processed, including payment coupons, emails, application forms, Web inquiries, invoices and general correspondence.

HARDWARE

Next Steps:

Locations

Serving several of the world’s most prominent global enterprises, in 50 countries.

Support

Continually updated client support services, for superior customer satisfaction.

1-800-226-2832

Call now, see how our customized solutions fit your business needs, not ours.

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CaseStudies Sidebar

Related Case Studies

  • Major Financial Services Company

    One of the world’s largest independent credit card issuers has managed loans totaling $100 billion.

  • New Charter Housing

    The BancTec solution will enable New Charter to add properties quickly and easily, as all historical records relating to the properties can be scanned and archived in a short period of time.

  • Standard Life Assurance Company

    Standard Life needed to set up a capability to manage a form that would be completed and returned by up to 2.4 million people worldwide, then processed within two months.

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