Inbound Mail Processing

The task of ensuring every document is delivered to the right person, and then acted upon in an appropriate timeframe, can be overwhelming. All enterprises handle  various types of correspondence – including invoices, applications, HR forms, and other, and the daily volume of some can run into hundreds of thousands of items. By outsourcing mailroom activities to BancTec, you gain a fully secure mailroom service thattakes in high volumes of mail, converts it into a digital format and archive, and distributes it to the appropriate resources or business applications.

BancTec has an impressive history of transforming mailrooms into digital processing centers for mail-intensive global operations. The BancTec process opens the mail, scans the contents and automatically classifies each document. Each item is then distributed to the appropriate resource or to the required content management, ERP, archive or legacy system. With the capability to process up to 100 documents per minute, BancTec can easily match your peak processing requirements and provide effective management and reporting through dashboard tools and audit functionality.

BancTec's mail processing is no traditional mailroom; our fully managed service provides much more. Clients can access additional services, such as processing supplier invoices or even extracting customer data from application forms. In addition to the substantial facility savings, mail processing and distribution costs can be significantly reduced, information distributed faster and responses activated automatically to quickly resolve customer questions. 

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Serving several of the world’s most prominent global enterprises, in 50 countries.

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1-800-226-2832

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Related Case Studies

  • New Charter Housing

    The BancTec solution will enable New Charter to add properties quickly and easily, as all historical records relating to the properties can be scanned and archived in a short period of time.

  • Standard Life Assurance Company

    Standard Life needed to set up a capability to manage a form that would be completed and returned by up to 2.4 million people worldwide, then processed within two months.

  • TrailBlazer

    TrailBlazer processes more than 130 million Medicare claims per year, and also images medical records, provider enrollment applications and other written correspondence.

  • Large Insurance Company

    The company selected BancTec as its partner in a 10-year, in-bound services BPO relationship providing remittance processing, mailroom, enterprise image capture, workflow management, and exception reconciliation.