Case Studies

Valldata Services, a leading direct marketing services company, provides mail fulfillment and response handling services for UK charities.

Symcor was established to serve the check and payment processing needs of three of Canada’s largest banks.

For many states, the federal No Child Left Behind Act has resulted in the need to vastly expand statewide standardized tests.

One of the world’s largest independent credit card issuers has managed loans totaling $100 billion.

To stay at the forefront of the market, Scan One continually searches for faster and more efficient ways to enhance and accelerate business transaction processes.

The Catholic Diocese of Austin sought to preserve, on microfilm and electronically, the sacramental documents for each parish in order to protect against the decay of paper records over time, or their accidental destruction in a disaster.

An organization-wide focus on improving customer service and patient care led Concentra to evaluate accounts payable solutions that would optimize the AP business process and provide increased visibility and workflow capabilities.

On a daily basis British Airways (BA) receives around 150,000 flight coupons from around the world which require processing. Around 15,000 of these were sold by other airlines so BA must undertake the laborious, yet vital task of recovering their value.

The Client’s check imaging system reduced the cost and time taken to perform the task of clearing, but the images were stored on microfilm which raised a number of security and interoperability issues.

The Client had been processing all its remittance payments in-house using BancTec equipment for many years. Although the process had operated very successfully, the volumes of remittance payments were decreasing, leading to a direct rise in processing cost per item.