Southwest Gas Powers Payment Processing With BancTec Solutions
08.03.2007 — Dallas, Texas
BancTec, a global provider of advanced, high volume document and payment processing solutions, has built on its longstanding relationship with Southwest Gas Corporation by providing the fast-growing natural gas distributor with a new payment processing solution that has significantly improved performance, reliability and cost-effectiveness. Southwest Gas serves approximately 1.8 million commercial and residential customers in Arizona, Nevada and California.
“BancTec’s payment processing solution will provide a complete refresh of our current legacy system,†said Roxann Del Vecchio, Manager/Accounting, Southwest Gas Corporation. “By modernizing our payment processing operation, BancTec’s solution will enhance performance and reliability. Their solution will also position us well for future initiatives, such as Check 21 truncation and web accessibility.â€
Southwest Gas implemented BancTec’s PayCourier® and PayCourier® Archive payment processing and archival solutions. The web-accessible PayCourier Archive product also better positions Southwest Gas for future image exchange and check truncation initiatives. The project also features the Auto Assist and Rope-and-Zone technology resident in the PayCourier product. Rope-and-Zone helps reduce exception processing for content validation, providing significant savings in labor and time, and reducing errors.
In addition, two of BancTec’s X-SeriesTM transports were installed as the hardware infrastructure for the payment processing system. The transports include BancTec’s patented TurboTimeTM technology, featuring disposable “smart†cards that will enable Southwest Gas to meet occasional peak requirements by increasing standard system speed up to 50 percent and eliminating the need to overbuy processing capacity.
“Our integrated solution, including PayCourier and X-Series transports, provides Southwest Gas with a complete refresh of its payment processing capabilities,†said Michael D. Fallin, senior vice president and president, Americas and Emerging Markets, for BancTec. “We enjoyed working with Southwest Gas on this project, which improved overall system performance and modernized all aspects of the company’s payment processing operation.â€
About BancTec
BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and
data-intensive business processes for clients in the financial services, healthcare, manufacturing, government, services and utilities industries. BancTec’s offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas, BancTec is privately owned and serves clients in 50 countries. For more information on how BancTec can help you optimize information management, visit www.banctec.com or call 1-800-BANCTEC.
About Southwest Gas
Southwest Gas Corporation provides natural gas service to approximately 1.8 million customers in Arizona, Nevada, and California, with service territories centered in some of the fastest-growing regions of the country. For more information about Southwest Gas, visit www.swgas.com.
Contact:
1.800.BancTec
inquires@banctec.com

