Collection of Personal Data including e-mail addresses
You may provide us with your Personal Data in order to receive information, advice, products or services from us. We may request personal information about you, such as your name, postal address, e-mail address or telephone numbers, and we may ask for information which enables us to provide a personalized service to you. The information you give us is either manually or electronically stored in our databases.
We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postcodes are received, we will use third-party software to fix them.
To comply with money laundering regulations, we may need to request additional evidence of identity from you, and may use a credit reference agency for this purpose (who will record that an inquiry has been made).
Use of Personal Data
We process your Personal Data, and share your Personal Data with other members of the BancTec Group or others, only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Some of these purposes may include the following:
- To provide the products or services you have requested
- To process your request for information or advice
- To send you updates on issues we think may be of interest to you
- For the purposes of accounting
- To contact you occasionally to inform you of products and services provided by us, other members of the BancTec Group or third parties whose products and/or services we think you may be interested in. We may contact you by letter, telephone or e-mail for this purpose.
- To help diagnose any problems with our server and administer our website
- To process your job application
- For marketing or market research purposes.
Anonymous data collected through this website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
We use this anonymous data to improve the content and functionality of our website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the US.
We may also perform IP lookups to determine which domain you are coming from (i.e., aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
Disclosure of your Personal Data
We do not share with, nor sell, nor distribute your Personal Data to unrelated third parties, except under these limited circumstances:
- We may share various details about you with other members of the BancTec Group, our partners, advisers and other agents in order to provide you with the specific products or services you require or to look after products or services you currently receive from us.
- We may share or transfer the information in our databases to comply with a legal or regulatory requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganization, transfer of business, dissolution or similar event.
- If we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Sensitive Personal Data
Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or regulatory requirements, or our data retention policy.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under the Directive) disclose to you the Personal Data we hold about you, for which we may make a small charge.
Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations and any of our current contracts that are still in force.
If you wish to make a subject access request, relating to Personal Data held about you by the BancTec Group, please write to:
The Data Protection Officer
2701 E. Grauwyler Road
Irving, TX 75061
We will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third-party recipients of necessary changes.
Links to other websites
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally—it simply enables us to compile statistics about the use of these hyperlinks.
Transfer of Data Abroad
We may transfer data between members of the BancTec Group, and our offices and third-party processors that may be located outside the EEA. Where your Personal Data is transferred outside the EEA, we will ensure that the recipient agrees to keep your information confidential and hold it securely in accordance with the requirements of the DPA.
If you are visiting our website from a country other than the country in which our servers are located (currently the U.S.), the various communications will necessarily result in the transfer of information across international boundaries.
By providing us with your Personal Data, you consent to the processing and transfer of your data as set out in this section.
We hope you will be delighted with our services. If you no longer wish to receive information from us and want to be removed from our standard mailing list, you can "unsubscribe" by e-mail or post by contacting us at the address given below. Please allow 28 days for the unsubscribe process to be completed.
Remember that stopping the information that you receive from us about our products and services may not benefit you.
If you do not want to receive unsolicited mail from any source, you can stop this by registering with the “Mailing Preference Service.” There are also telephone, fax and e-mail preference services. For more information on the preference services, please visit the Direct Marketing Association’s website.
BancTec Global Headquarters
2701 E. Grauwyler Rd.
Irving, TX 75061
Tel: (972) 821-4000