Remittance
Payment processing BPO leverages over 30 years experience in remittance processing and is a key component of the BancTec outsourced service offering.
BancTec currently operates payment processing service centers in Totowa, NJ; Chicago, IL, Charlotte, NC and Dallas, TX with plans for a new service centers in El Segundo, CA to provide comprehensive coverage and minimize delivery times for customers. BancTec payment processing services scale to meet customers’ changing volume needs, whether increasing or decreasing. Pricing is based on actual transaction volume so customers pay only for the services they use.
BancTec BPO services include standard reports that track key process metrics (volume, error rates, exceptions, cycle time). An optional web-enabled Payment Processing Dashboard is also available. These powerful reporting tools help customers efficiently oversee the BPO process.
The BancTec solution integrates with all standard technology platforms (SAP, Oracle, .NET, etc.) to reliably deliver account information and exceptions. Reports and extracts can be delivered via the Internet, EDI or CD.
BancTec utilizes its own X-Series™ transports to process payments. X-Series™ transports process up to 600 documents per minute and set the industry standard for reliability. BancTec on-site technicians service all hardware to minimize service disruptions and optimize performance.
BancTec Payment Processing service centers utilize PayCourier® and PayCourier® Archive, both proprietary remittance processing and archiving solutions from BancTec. These solutions deliver advanced functionality that supports both electronic and paper transactions with Accounts Receivable Conversion (ARC) and Check 21 Image Exchange capabilities. PayCourier can also support alternate Electronic Check Presentment (ECP). The BancTec check conversion process yields fewer bad checks, earlier fraud detection, fewer errors, enhanced privacy and reduced costs.
PayCourier has extensive capabilities for managing exceptions, including scalable architecture for complex transactions, import facility for electronic transactions and integration with specialized processing solutions.
PayCourier allows organizations to reap the benefits of reduced costs and increased efficiencies by converging all payment streams, including paper checks, images, Image Replacement Documents (IRDs) or Substitute Checks, Automated Clearing House (ACH) and debit transactions into one unified processing system.
Flexible archive tools provide quick and easy storage and access using existing networks and the Web. PayCourier can capture and archive relevant data from checks, stubs, envelopes and correspondence. PayCourier Archive offers the ability to cross-reference cash letter reports and support for alternative capture systems.
To see how our solutions have helped other companies, please view our Case Studies.
