Support

Get Support Now

Get Assistance: Find direct access to support for your BancTec product or service.

About Customer Support

Maintenance and Technical Support: Access corrective maintenance, customized assistance, remote and online support tools.

Secure Remote Support: For 24-hour remote monitoring, troubleshooting and repairs—secured by advanced protection features.

User Groups

BancTec Systems User Association (BSUA): Meet our growing body of item and document processing professionals, all employing BancTec’s integrated software and hardware solutions. BSUA members are continually updated on the latest imaging, archival and processing issues. They also meet with BancTec executives regularly, sharing ideas and concerns directly, while the annual BSUA conference offers informative seminars and a forum for building new business relationships.

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Supplies

Purchase, renew or upgrade: We’re your single source for document processing supplies—offering critical price advantages, guaranteed quality and unbeatable convenience. Our Support Products team combines product knowledge with just-in-time delivery and personal attention, to help your business operate at maximum efficiency.

For more information:
1-800-221-9965
spsales@banctec.com